You can not integrate a chatbot to answer all FAQs, sales, and support queries on your WhatsApp Business account. Chat Automation is limited- With the business app on the web, you can only automate canned replies in a very small number. Solution: How to schedule WhatsApp messages at scaleĭ. If you want to schedule messages based on specific conditions such as a new entry in the database, based on the events & seasonal festivals. Message scheduling is limited- With WhatsApp Business App, you can only schedule Away & greeting messages. Solution: Set up multi-login on whatsApp using WhatsApp APIsĬ. For a brand, it may require handling queries on multiple devices. Multi Login Functionality is limited- You can log in from only 4 devices. Solution: launch WhatsApp broadcast to up to 100K customers with A single clickī. For the majority of businesses, it’s a very low number as they are looking to launch promotions on WhatsApp on a large scale. Limitation in WhatsApp broadcast- Using the WhatsApp web, you can broadcast messages to only 256 recipients.
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